Administrative Assistant needed (SPONSORSHIP AVAILABLE) – Fort Frances, ON

Keep a Growing Laundry Business Running Smoothly as the Office Go‑To in Fort Frances, Ontario
Job Category: Work For Foreigners
Job Position: Administrative Assistant
Employer: NWO LAUNDRY CO.
Location: Fort Frances, ON
Wage: $ 30.00 Per Hour
Job Type: Permanent Employment, Full time
LMIA Sponsorship: Available for qualified international candidates

Job Overview
NWO LAUNDRY CO. is looking for a reliable, detail-oriented Administrative Assistant to support the daily office operations of our busy laundry and services business in Fort Frances. You will be the central point of contact for customers, staff, and suppliers—handling calls and emails, coordinating information between departments, organizing office routines, and helping management stay on top of day-to-day operations. This role is ideal for someone who enjoys multitasking, communicating with people, and keeping things organized, and who wants a stable, full-time administrative position with room to grow.

Languages: English

Education

• Secondary (high) school graduation certificate, or
• Equivalent education and/or experience

Experience

• 1 year to less than 2 years of experience in an administrative, receptionist, or office support role
• Experience in a small business, service, or retail environment is an asset
• Basic familiarity with office software (email, word processing, spreadsheets) is expected

Work Setting

• Office within a commercial laundry/services facility in Fort Frances, ON
• Direct interaction with walk-in customers, phone callers, and internal staff
• Supportive team environment with close contact with management and operations staff

Key Responsibilities (Tasks)

• Coordinate the flow of information within the team, ensuring messages, documents, and instructions reach the right people on time
• Evaluate daily operations from an administrative standpoint and flag issues or bottlenecks to management (e.g., missing information, delays, recurring customer questions)
• Determine and establish office procedures and routines, including filing systems, forms, call handling, and standard responses
• Answer telephone calls, screen inquiries, relay messages accurately, and redirect calls to the appropriate person or department
• Answer electronic enquiries (email, online forms, messaging platforms) clearly and professionally, within set response times
• Greet customers, drivers, and visitors in person; direct them to the correct contact or service area
• Order office supplies (stationery, printer supplies, basic consumables) and maintain inventory levels so the office is always adequately stocked
• Help track and order other basic operational supplies as directed by management
• Perform data entry accurately for customer orders, invoices, schedules, or internal records using company systems or spreadsheets
• Maintain and update contact lists, client records, and basic operational logs as required
• Provide customer service by answering questions about services, prices, timelines, and basic procedures
• Assist with preparing simple documents such as letters, emails, forms, and basic reports for management
• Support management in organizing schedules, appointments, and reminders as needed
• Help ensure reception and office areas are tidy, professional, and presentable at all times
• Respect confidentiality of customer data, financial information, and internal communications

Work Conditions and Physical Capabilities

• Fast-paced environment with frequent interruptions, phone calls, and walk-in customers
• Work under pressure at times, particularly during peak periods or when handling multiple urgent tasks
• Combination of sitting, standing, and walking within the office and facility
• Repetitive tasks such as typing, data entry, and phone handling
• Need for strong attention to detail when entering data, taking messages, and preparing documents
• Ability to prioritize tasks and manage time effectively in a small-business setting

Personal Suitability

• Accurate and detail-oriented, with a strong focus on error-free data entry and clear messaging
• Dependable and reliable, with consistent attendance and willingness to take responsibility for assigned tasks
• Efficient interpersonal skills; able to communicate effectively and respectfully with customers, staff, and management
• Excellent oral communication, including clear phone manner and in-person communication
• Organized and methodical, able to keep records, schedules, and office routines in good order
• Flexible and adaptable to changing priorities, schedules, and business needs
• Good judgment in handling customer concerns, escalating issues when appropriate
• Strong client focus, with a friendly, service-oriented attitude
• Team player who supports colleagues and contributes to a positive work environment
• Proactive, taking initiative to identify small issues and resolve them before they become bigger problems
• Comfortable learning new systems and procedures as the business grows

Who Can Apply to This Job?

• Canadian citizens, permanent residents, and temporary residents of Canada
• Candidates with or without a valid Canadian work permit
• International candidates who may require LMIA sponsorship and who meet the language, education, experience, and other eligibility requirements under Canadian immigration programs

How to Apply
Online: Apply on Company’s Website