Hyatt Regency Toronto Is Urgently Hiring Multiple Candidates For HOUSEKEEPER/ROOM ATTENDANT – Toronto, ON

Job details

Location: Toronto, ON
Salary: $20–$22 an hour
Job type: Full Time , Part time
Shift/Hours: Morning, night, overnight

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Qualifications

• Must be able to physically clean 15 rooms per day (aprox 45 minutes per room)
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to lift, pull, and push a moderate weight up to 50 pounds
• Must have excellent attention to detail
• Ability to work 8 am to 4 pm or or 3 pm – 11 pm shifts, Monday to Sunday

What skills and qualities are important for a HOUSEKEEPER/ROOM ATTENDANT?

A housekeeper/room attendant plays a crucial role in maintaining cleanliness and orderliness in hotels, resorts, and other hospitality establishments. Here are some important skills and qualities that are valuable for a housekeeper/room attendant:

1. Attention to detail: A housekeeper/room attendant needs to have a keen eye for detail to ensure every room is thoroughly cleaned, organized, and presented to the highest standards.
2. Time management: Effective time management skills are essential to complete tasks within designated timeframes. This includes managing cleaning schedules, prioritizing tasks, and maintaining productivity.
3. Physical stamina: The job of a housekeeper/room attendant can be physically demanding, involving repetitive movements, lifting, and standing for long periods. Good physical stamina is important to carry out the tasks efficiently and without fatigue.
4. Knowledge of cleaning techniques: A housekeeper/room attendant should be knowledgeable about various cleaning techniques, including the proper use of cleaning agents, tools, and equipment. They should understand different surfaces and materials to ensure safe and effective cleaning practices.
5. Professionalism and reliability: Housekeepers/room attendants need to demonstrate a high level of professionalism, maintaining confidentiality, respecting guests’ privacy, and adhering to established policies and procedures. Reliability is crucial as they must consistently show up on time and complete their tasks consistently.
6. Communication skills: Effective communication is necessary for interacting with guests, coworkers, and supervisors. Clear and polite communication ensures that guest requests are understood and attended to promptly.
7. Organization and multitasking: Housekeepers/room attendants often have to juggle multiple tasks simultaneously. Being organized and adept at multitasking helps them manage their workload efficiently.
8. Problem-solving skills: Unexpected situations may arise during housekeeping duties, such as guest requests or maintenance issues. Strong problem-solving skills enable housekeepers/room attendants to handle these situations calmly and find appropriate solutions.
9. Flexibility and adaptability: The hospitality industry can be dynamic and fast-paced. Housekeepers/room attendants should be adaptable to changing circumstances, such as adjusting schedules, accommodating guest needs, or handling additional responsibilities as required.
10. Positive attitude: A positive and friendly attitude is important for providing excellent customer service. Housekeepers/room attendants should be approachable, helpful, and maintain a welcoming demeanor when interacting with guests.
11. Knowledge of safety and hygiene: Housekeepers/room attendants should be well-versed in safety protocols and hygiene standards. They need to follow proper procedures for handling cleaning chemicals, ensure the correct use of personal protective equipment (PPE), and maintain a clean and safe working environment.

These skills and qualities contribute to the success of a housekeeper/room attendant in providing exceptional service and maintaining high standards of cleanliness and guest satisfaction.

What education and certification are required to become a HOUSEKEEPER/ROOM ATTENDANT?

Formal education is typically not a strict requirement for becoming a housekeeper/room attendant, as many employers provide on-the-job training. However, possessing a high school diploma or equivalent is generally preferred by employers. Some employers may also require candidates to have basic literacy and numeracy skills.

While not mandatory, obtaining relevant certifications can enhance your employability and demonstrate your commitment to the profession. Here are a few certifications that may be beneficial for a housekeeper/room attendant:

1. Hospitality and Housekeeping Certifications: Various organizations offer certifications specific to the hospitality industry and housekeeping. For example, the American Hotel and Lodging Educational Institute (AHLEI) provides certifications like Certified Hospitality Housekeeping Executive (CHHE), Certified Hospitality Housekeeping Supervisor (CHHS), and Certified Hospitality Housekeeping Executive – Master (CHHE-M).
2. Occupational Safety and Health Administration (OSHA) Certification: As safety is a crucial aspect of the job, obtaining an OSHA certification can demonstrate your knowledge and understanding of safety protocols and procedures in the workplace.
3. First Aid and CPR Certification: Having certification in first aid and cardiopulmonary resuscitation (CPR) can be advantageous, as it shows your ability to respond to emergencies and provide initial medical assistance if needed.

It’s important to note that the specific requirements for education and certifications can vary depending on the employer and the location. Therefore, it’s recommended to research and consult with local job listings or potential employers to determine the specific qualifications and certifications that are preferred or required in your area.

Who can apply to this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.

How to apply
Online: Apply On Company WebSite

What is the work environment like for HOUSEKEEPER/ROOM ATTENDANT?

The work environment for a housekeeper/room attendant can vary depending on the type of establishment they work in, such as hotels, resorts, hospitals, or residential facilities. Here are some key aspects of the work environment for a housekeeper/room attendant:

1. Physical Environment: Housekeepers/room attendants spend a significant portion of their time indoors, primarily in guest rooms and other areas that require cleaning and maintenance. They may also work in laundry rooms, storage areas, and occasionally in public spaces like lobbies and corridors. The work environment can involve exposure to cleaning chemicals, dust, and physical strain from tasks that require lifting and repetitive movements.
2. Teamwork: Housekeepers/room attendants often work as part of a team within a housekeeping department. They collaborate with other staff members, such as supervisors, inspectors, and maintenance personnel, to ensure efficient operations and timely completion of tasks.
3. Schedule and Shifts: Housekeeping departments typically operate around the clock, so housekeepers/room attendants may be assigned to different shifts, including mornings, evenings, nights, weekends, and holidays. The work schedule may involve working irregular hours, depending on the needs of the establishment and the volume of guests.
4. Guest Interaction: Housekeepers/room attendants may have limited direct contact with guests. However, they often enter guest rooms for cleaning and maintenance purposes, which requires them to be respectful of guests’ privacy and provide a positive impression through their professionalism and friendly demeanor.
5. Fast-paced and Time-sensitive: The work of a housekeeper/room attendant is often fast-paced, with multiple rooms to clean within a designated timeframe. They must efficiently manage their time, prioritize tasks, and maintain productivity while ensuring thorough cleaning and attention to detail.
6. Attention to Safety and Hygiene: Safety and hygiene protocols are critical in the hospitality industry, and housekeepers/room attendants must adhere to these standards. They are responsible for using appropriate personal protective equipment (PPE), handling cleaning agents safely, and maintaining a clean and hazard-free work environment.
7. Physically demanding: Housekeeping tasks involve physical activities such as lifting and moving heavy objects, making beds, vacuuming, and standing for long periods. Good physical stamina and the ability to handle the physical demands of the job are important.
8. Work Pressure: During peak seasons or when the hotel occupancy is high, housekeepers/room attendants may experience increased work pressure due to the higher volume of rooms to clean and guest demands. It is important to be able to work efficiently under pressure while maintaining quality standards.

Overall, the work environment for a housekeeper/room attendant can be challenging yet rewarding. It requires attention to detail, the ability to work independently and as part of a team, and a commitment to maintaining cleanliness and guest satisfaction.