Jobs in Canada with Sponsorship – Travel Sales Consultant

Join a Mountain Resort Travel Team and Craft Memorable Stays in Mont-Tremblant
Job Category: Work For Foreigners
Job Position: Travel Consultant (Booking Agent)
Employer: Centre d’activités Tremblant inc.
Location: Mont-Tremblant, QC
Wage: $23.00 per hour
Jo b Type: Permanent employment, Full time
Schedule: Day, Weekend, Shift
LMIA Sponsorship Available for International Candidates.

LMIA Sponsorship: Available for qualified international candidates

About This Opportunity
Centre d’activités Tremblant inc., a leading tourism and activities company in the world-renowned Mont-Tremblant resort, is seeking experienced and customer-focused Travel Consultants to join our dynamic team. This is an exceptional opportunity to build a rewarding career in travel and tourism at one of Canada’s most spectacular destinations, offering competitive wages of $23.00 per hour, permanent full-time employment, excellent benefits, and LMIA sponsorship for international candidates. As a Travel Consultant, you’ll help clients plan unforgettable experiences in the Laurentians while working in a beautiful mountain resort setting. If you have travel industry experience, excellent customer service skills, speak French fluently, and want to live and work in Quebec’s premier resort community, we want you on our team.

Work Setting

• Travel agency and tourism booking office
• Mont-Tremblant resort destination services
• Fast-paced customer service environment
• Individual and group travel booking operations
• Call center and in-person client consultations
• Professional tourism company in premier resort
• Specializing in Canadian destinations

Language Requirements

• French proficiency required for client service and professional communication
• Ability to read, write, and speak French fluently for customer interactions
• Excellent oral and written communication in French essential
• English language skills considered a strong asset
• Bilingual ability highly valued in resort tourism setting

Education Requirements

• Secondary (high) school graduation certificate required
• Equivalent professional experience will be considered
• Tourism, hospitality, or travel industry education beneficial
• Travel consultant or tourism certification an asset
• Continuing education in travel industry welcomed

Experience Requirements

• 2 years to less than 3 years of travel industry experience required
• Travel agency or booking agent experience essential
• Call center experience valued
• Customer service in tourism or hospitality preferred
• Sales experience in travel or related field beneficial
• Demonstrated ability to manage bookings and client relationships

Computer and Technology Knowledge

• Travel software packages proficiency required
• MS Office suite (Word, Excel, Outlook) competency
• Database software experience
• Computerized reservation and ticketing systems
• Online booking platforms and tools
• Email and communication technology
• CRM and customer management systems

Travel Booking Specialization

• Individual travel planning and booking
• Group travel coordination and reservations
• Domestic Canadian destinations expertise
• Transportation arrangements (air, rail, road)
• Accommodation reservations and packages
• Activities and experiences booking
• Travel insurance sales and processing

Key Responsibilities

Travel Planning and Consultation:
• Provide travel information to clients regarding destinations, transportation, and accommodation options
• Offer detailed information about attractions, special events, and activities
• Provide customers with travel information including regulations, duty-free allowances, health risks and requirements
• Recommend suitable products and packages based on client needs and preferences
• Create customized itineraries for individual and group travelers
• Advise clients on best travel options considering budget and interests
• Explain travel insurance options and benefits

Booking and Reservations:
• Make transportation and accommodation reservations using computerized reservation and ticketing system
• Process air, rail, bus, and car rental bookings
• Reserve hotels, resorts, and other accommodations
• Book activities, tours, and experiences
• Coordinate group travel arrangements
• Handle complex multi-destination itineraries
• Ensure all booking details are accurate and confirmed

Sales and Marketing:
• Sell travel products and travel insurance to clients
• Use principles and methods for showing, promoting, and selling products or services
• Apply marketing strategy and tactics to promote travel packages
• Demonstrate products and services effectively
• Employ sales techniques to maximize revenue
• Utilize sales control systems and tracking
• Meet sales targets and performance goals
• Upsell upgrades and additional services

Financial Management:
• Calculate cost of travel and accommodations accurately
• Prepare detailed quotes and invoices
• Process payments and financial transactions
• Handle reimbursement in case of transportation and hotel reservation cancellations
• Manage refunds and credit processing
• Reconcile bookings and financial records
• Track commissions and sales performance

Customer Service:
• Manage difficult situations with customers professionally and diplomatically
• Resolve client complaints and concerns effectively
• Attend to cancellations and schedule changes promptly
• Provide exceptional customer service maintaining client satisfaction
• Follow up with clients before, during, and after travel
• Build long-term client relationships
• Handle emergency situations and last-minute changes

Administrative Duties:
• Perform general office duties including filing, data entry, and correspondence
• Maintain accurate client records and databases
• Process documentation and travel paperwork
• Prepare reports and sales summaries
• Update travel information and inventory
• Coordinate with suppliers and travel partners
• Maintain organized filing systems

Work Conditions and Physical Capabilities

• Fast-paced travel agency environment
• Work under pressure during peak booking periods
• Tight deadlines for processing reservations
• Repetitive tasks including data entry and booking procedures
• High attention to detail for accuracy in bookings
• Sitting for extended periods at computer workstation
• Managing multiple client inquiries simultaneously
• Day, weekend, and shift work including evenings
• Flexible schedule during peak tourism seasons
• Handling high call volumes during busy times

Personal Suitabilities

• Strong client focus with commitment to customer satisfaction
• Efficient interpersonal skills for building rapport with clients
• Excellent oral communication in French for client interactions
• Excellent written communication for emails and documentation
• Flexible and adaptable to changing travel industry conditions
• Takes initiative in solving problems and assisting clients
• Sound judgment in recommending travel options
• Well-organized with exceptional attention to detail
• Highly reliable and dependable
• Team player who collaborates well with colleagues
• Dedicated to excellence in travel services
• Patient with demanding or indecisive clients
• Professional demeanor and appearance
• Passionate about travel and tourism
• Calm under pressure during busy periods
• Tech-savvy with learning new systems quickly
• Sales-oriented with customer service mindset
• Cultural awareness and sensitivity

Essential Skills and Qualifications

• Comprehensive knowledge of travel industry
• Understanding of Canadian destinations and attractions
• Expertise in booking systems and reservation platforms
• Sales techniques and customer persuasion skills
• Knowledge of travel regulations and requirements
• Understanding of travel insurance products
• Geography and destination knowledge
• Currency exchange and pricing calculations
• Problem-solving for travel disruptions
• Time management for handling multiple bookings
• Bilingual communication (French/English) highly beneficial

Benefits

• Competitive wage of $23.00 per hour
• Free parking available at workplace
• Paid time off for volunteering or personal days
• Parking available for employees
• Employee discounts on travel and activities (potential)
• Work in beautiful Mont-Tremblant resort
• Additional benefits details upon interview

What We Offer

• Competitive compensation of $23.00 per hour
• Permanent, full-time employment with established tourism company
• LMIA sponsorship available for qualified international candidates
• Work in Canada’s premier four-season resort destination
• Day, weekend, and shift schedule providing variety
• Free parking at workplace
• Paid time off for personal and volunteer activities
• Professional development in travel industry
• Career advancement opportunities in tourism
• Immigration pathway for foreign workers
• Live and work in stunning Mont-Tremblant
• Dynamic, engaging work environment
• Supportive team culture

Ideal Candidate Profile
We’re looking for Travel Consultants who:

• Have proven travel industry and booking experience
• Demonstrate excellent sales and customer service skills
• Communicate fluently in French (bilingual preferred)
• Bring passion for travel and helping clients
• Are organized and detail-oriented
• Work well under pressure and tight deadlines
• Have strong computer and technology skills
• Value teamwork and collaboration
• Want to live in beautiful resort community
• Seek stable career in travel and tourism

Who Can Apply
This position is open to:

• Canadian citizens
• Permanent residents of Canada
• Temporary residents of Canada with valid work authorization
• Candidates with valid Canadian work permits
• International candidates requiring LMIA sponsorship
• Experienced travel agents and consultants
• Tourism professionals with booking experience
• Call center agents from travel industry
• Sales professionals in hospitality sector
• French-speaking tourism workers

How to Apply
Online: Apply on Company’s Website