Job Title: Food Service
Location: High River, AB
Shift: Morning, Night, Overnight
As a Food Service I, you will be responsible for performing a variety of routine tasks associated with basic food preparation in accordance with AHS standards and procedures. Your typical duties may include packaging and portioning food items, preparing food according to set guidelines and menus, serving meals to patients and customers and cleaning and sanitizing equipment, dishes, tables and serving areas.
- Classification: Food Service I
- Union: AUPE GSS
- Unit and Program: Patient Food Services
- Primary Location: High River
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.68
- Posting End Date: 02-JAN-2024
- Temporary Employee Class: Temp P/T Benefits
- Date Available: 20-FEB-2024
- Temporary End Date: 23-FEB-2025
- Hours per Shift: 5.50, 3.75
- Length of Shift in weeks: 6
- Shifts per cycle: 30
- Shift Pattern: Days, Evenings, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $18.36
- Maximum Salary: $20.02
- Vehicle Requirement: Not Applicable
Completion of Grade 10 or equivalent. Physically capable to lift food, supplies and equipment up to 46lbs and must be able to push/pull meal carts up to 250lbs. This position requires you to walk and stand on your feet for the duration of your shift.
Additional Required Qualifications:
Minimum 1 year experience in a food service environment, commercial or household kitchen (other combinations of experience may be considered) within the last 3 years. Experience with food inventory management – managing expiration dates, applying FIFO principles, minimizing waste, restocking grocery/kitchen items (small ware, cleaning supplies, other). Familiarity and comfort in a kitchen environment preparing food ingredients, following recipes and utilizing small and large household or commercial appliances (i.e. dishwasher, oven, stove top, microwave). Skill and ability to keep work environments tidy, organized, clean and sanitized as appropriate. Ability to communicate effectively and professionally in English in person, by phone and on email. Ability to follow direction from supervisors and manager, and also contribute as a part of a team. Ability to follow established processes, but demonstrate flexibility as required. Beginner level experience using the following: Outlook (email), Word, and internet search.
- Grade 12 High School Diploma or above. Food Safe Certification. Completion of WHMIS Training.
What skills and qualities are important for a Food Service Attendant ?
To excel as a Food Service Attendant, several skills and qualities are essential. Here are some important ones:
- Customer Service: A strong focus on customer service is vital. Food Service Attendants should possess excellent communication and interpersonal skills to interact with customers in a friendly and helpful manner, addressing their needs and ensuring a positive dining experience.
- Attention to Detail: Paying attention to detail is crucial in food service. Attendants need to follow recipes accurately, portion meals correctly, and maintain cleanliness and hygiene standards. They should also be mindful of any special dietary requirements or allergies when serving customers.
- Time Management: Food Service Attendants often work in fast-paced environments where they need to handle multiple tasks simultaneously. Effective time management skills help them prioritize tasks, ensure timely service, and maintain a smooth workflow.
- Adaptability: The food service industry can be unpredictable, with varying customer demands and changing circumstances. Being adaptable and flexible allows Food Service Attendants to adjust to different situations, such as sudden rush hours, menu changes, or unforeseen challenges.
- Teamwork: Collaboration with other staff members, such as cooks, chefs, and fellow attendants, is crucial. Food Service Attendants should be able to work well in a team, communicate effectively, and assist others when needed to ensure efficient service delivery.
By possessing these skills and qualities, Food Service Attendants can deliver exceptional service, maintain high standards of hygiene and food safety, and contribute to a positive dining experience for customers.
What education and certification are required to become a Food Service Attendant ?
The educational requirements for becoming a Food Service Attendant can vary depending on the employer and the specific position. In many cases, a high school diploma or equivalent is the minimum educational requirement. However, some employers may hire individuals without a high school diploma, particularly for entry-level positions.
Formal education or specific certifications may not be mandatory for Food Service Attendants, but they can be advantageous and increase employability. Here are some educational and certification options that can benefit individuals pursuing a career as a Food Service Attendant:
- Food Handling and Safety Certification: Obtaining a food handling and safety certification is highly recommended for anyone working in the food service industry. These certifications are often required by local health departments and demonstrate knowledge of proper food handling practices, sanitation, and food safety regulations. Examples include ServSafe, Safe Food Handling, or Food Handler Certification programs. The specific certification requirements may vary depending on the region or jurisdiction.
- Culinary or Hospitality Courses: While not mandatory, completing culinary or hospitality courses can provide a strong foundation of knowledge and skills in food preparation, kitchen operations, and customer service. These courses can be pursued at vocational schools, community colleges, or specialized culinary institutes. They may offer programs in culinary arts, food service management, or hospitality management.
- On-the-Job Training: Many Food Service Attendant positions provide on-the-job training, where individuals learn specific tasks and procedures related to their role. This training may cover areas such as food preparation, service techniques, cash handling, and safety protocols. The duration and extent of training can vary depending on the employer and the complexity of the job.
It’s important to note that relevant work experience and practical skills are highly valued in the food service industry. While formal education and certifications can enhance job prospects, gaining experience through part-time jobs, internships, or volunteer positions in food service establishments can also be beneficial.
Ultimately, the specific educational requirements and certifications may vary depending on the employer’s preferences, local regulations, and the level of responsibility associated with the Food Service Attendant position.
Who can apply to this job?
The employer accepts applications from:
Canadian citizens and permanent or temporary residents of Canada.
Other candidates with or without a valid Canadian work permit.
How to apply
Online: Apply On Company WebSite
What is the work environment like for Food Service Attendant ?
The work environment for Food Service Attendants can vary depending on the type of establishment they work in. Here are some common work environments for Food Service Attendants:
- Restaurants and Cafeterias: Food Service Attendants in restaurants and cafeterias may work in a fast-paced environment, particularly during peak hours. They may be exposed to busy kitchens, hot equipment, and a constant flow of customers. The work environment can range from casual dining establishments to fine dining restaurants, each with its own atmosphere and level of formality.
- Hospitals and Healthcare Facilities: Food Service Attendants in hospitals and healthcare facilities provide meals to patients, staff, and visitors. The work environment can be fast-paced, as they need to adhere to specific dietary requirements and deliver meals on time. They may work in clean and sterile environments, following strict hygiene protocols to prevent the spread of infections.
- Schools and Educational Institutions: In schools and educational institutions, Food Service Attendants cater to students, faculty, and staff. The work environment typically follows the academic calendar, with busy periods during meal times. They may work in cafeterias or dining halls, ensuring efficient service and maintaining a clean and orderly eating area.