Trillium Health Partners Is Currently Hiring Patient Care Assistant – RCC – Mississauga, ON – Canada Careers Hub
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Trillium Health Partners Is Currently Hiring Patient Care Assistant – RCC – Mississauga, ON

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Trillium Health Partners Is Currently Hiring Patient Care Assistant – RCC – Mississauga, ON

Job details

Location: Mississauga, ON
Salary: $24.68–$28.11 an hour
Job type: Full Time , Part time
Shift/Hours: Morning, night, overnight

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community

When we set out to build our vision and future, we connected with our community – patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan – quality, access and sustainability – anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients – inside and outside the hospital.

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!

Key Qualifications:

  • Minimum Grade 12 or equivalent related skills & experience
  • THP certification and/or, personal support worker, orthopaedic certificate or appropriate other related Health Care Certificate required
  • Current BCLS & CPR Certificates essential
  • Previous Hospital/Health Care experience strongly preferred
  • Current basic computer skills
  • Effective written and oral communication skills and interpersonal skills to work as part of a multidisciplinary team.
  • Must have the knowledge, skill, judgment and ability to work with patients in an understanding, sensitive and compassionate manner.
  • Must be a self-directed individual with well-developed organizational skills
  • Possess the ability to take initiative and work with minimal supervision
  • A positive attendance and work record is essential

Position Summary:

As a member of the care giving team on the Patient Services units, assists the Nursing staff with the provision of patient care. Performs duties related to patient care under the direction of regulated Health Care Professionals and/or Physicians in accordance with hospital standards, policies and procedures.

Performs related activities required to assist the team in providing a safe, clean and comfortable environment for patients.

  • Responsible and accountable for the provision of patient care to a specific group of patients under the direction of regulated Health Care Professionals and in accordance with the standards set by the Hospital. Such duties include:
  • Delivery of meal trays to assigned patients, feeding of patients as necessary, or assistance with meals as required (opening packages, making patient comfortable and documenting food consumption
  • Assisting, under the direction of regulated Health Care Professionals, with ambulation, toileting, bathing and personal hygiene functions
  • Provides physical assistance to patients as required by assisting with lifts and transfers
  • Performs various patient care duties & related non-professional activities necessary in meeting patient’s personal needs and comfort and documenting as required.
  • Assists in the provision of a safe, clean and comfortable environment, including carrying out cleaning and infection control activities as required
  • Reports all concerns voiced by patients and their families
  • Alerts team members when any change or concern about the patient’s condition is raised
  • Cleans and disinfects beds, rooms and equipment as required, in accordance with THC standards
    Other duties as assignedTop of Form
  • Internal candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy , safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital .

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.

What skills and qualities are important for a Patient Care Assistant?

Patient Care Assistants, also known as Nursing Assistants or Patient Care Technicians, provide direct care and support to patients in healthcare settings such as hospitals, nursing homes, and clinics. Here are some important skills and qualities that are valuable for a Patient Care Assistant:

  1. Compassion and Empathy: Patient Care Assistants must have a compassionate and empathetic nature. They interact with patients who may be experiencing physical or emotional distress, and it is crucial to provide care with kindness, sensitivity, and understanding.
  2. Communication Skills: Effective communication is essential for Patient Care Assistants to interact with patients, their families, and healthcare professionals. They should be able to listen actively, express themselves clearly, and provide information accurately.
  3. Patient Safety and Infection Control: Patient Care Assistants should have a strong understanding of patient safety protocols and infection control measures. They must follow proper procedures to prevent the spread of infections and maintain a clean and safe environment for patients.
  4. Basic Medical Knowledge: While Patient Care Assistants do not diagnose or treat patients, they should possess basic medical knowledge. This includes understanding medical terminology, common procedures, and the ability to accurately measure vital signs like temperature, blood pressure, and pulse.
  5. Attention to Detail: Patient Care Assistants must pay close attention to detail to observe and report any changes in a patient’s condition. They should document information accurately and follow instructions precisely to provide the appropriate care.
  6. Ability to Follow Instructions: Patient Care Assistants work under the supervision of nurses and other healthcare professionals. They should be able to follow instructions carefully and carry out tasks as directed, ensuring that patient care plans and treatment protocols are followed.
  7. Physical Stamina and Strength: The role of a Patient Care Assistant often involves physical tasks such as lifting and transferring patients, assisting with mobility, and performing basic personal care tasks. Physical stamina and strength are necessary to carry out these duties safely and effectively.
  8. Time Management and Organizational Skills: Patient Care Assistants often work in fast-paced environments with multiple tasks and responsibilities. They should be able to prioritize their workload, manage their time efficiently, and handle multiple patients’ needs simultaneously.
  9. Problem-Solving Skills: Patient Care Assistants may encounter challenging situations or unexpected changes in patients’ conditions. They should possess good problem-solving skills to identify issues, seek appropriate help, and make quick decisions to ensure patient safety and well-being.
  10. Professionalism and Ethics: Patient Care Assistants should maintain a high level of professionalism, respecting patient privacy and confidentiality. They should adhere to ethical guidelines, maintain appropriate boundaries, and display integrity in all interactions.
  11. Teamwork and Collaboration: Patient Care Assistants work as part of a healthcare team, collaborating with nurses, doctors, and other staff members. They should possess strong teamwork skills, be cooperative, and actively contribute to providing comprehensive care to patients.

These skills and qualities are essential for Patient Care Assistants to deliver quality care, support patients’ needs, and contribute to a positive healthcare environment.

What education and certification are required to become a Patient Care Assistant?

The educational requirements for becoming a Patient Care Assistant, also known as a Nursing Assistant or Patient Care Technician, can vary depending on the healthcare facility and the specific regulations of the country or state. However, here are some general guidelines:


  1. High School Diploma or Equivalent: Most healthcare facilities require a high school diploma or its equivalent, such as a General Education Development (GED) certificate.
  2. Nursing Assistant Training Program: Completing a state-approved nursing assistant training program is often a requirement. These programs are offered by community colleges, vocational schools, and some healthcare facilities. The duration of the program can range from a few weeks to several months and includes both classroom instruction and hands-on clinical training.


  • Certified Nursing Assistant (CNA) Certification: After completing a nursing assistant training program, individuals can pursue certification as a Certified Nursing Assistant (CNA). CNAs must pass a competency exam that typically consists of a written portion and a practical skills demonstration. The exam may be administered by the state’s nursing regulatory board or another authorized entity.
  • State Certification: In some countries or states, there may be additional requirements for certification as a nursing assistant or patient care assistant. This can include passing a state-specific examination or meeting certain criteria established by the regulatory body responsible for healthcare professions.
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It’s important to note that the specific requirements for education and certification can vary depending on the country, state, or healthcare facility. Some facilities may offer on-the-job training programs for individuals without prior formal education or certification.

To determine the specific educational and certification requirements in your area, it is advisable to check with your local nursing regulatory board, healthcare facilities, or educational institutions that offer nursing assistant training programs. They can provide accurate and up-to-date information regarding the requirements for becoming a Patient Care Assistant in your specific location.

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

How to apply
Online: Apply On Company WebSite

What is the work environment like for Patient Care Assistant?

The work environment for Patient Care Assistants can vary depending on the healthcare facility they work in, such as hospitals, nursing homes, long-term care facilities, clinics, or home healthcare settings. Here are some key aspects of the work environment for Patient Care Assistants:

  1. Healthcare Setting: Patient Care Assistants primarily work in healthcare settings, which can include hospitals, clinics, nursing homes, rehabilitation centers, or assisted living facilities. The environment is typically clean and well-maintained to ensure patient safety and infection control.
  2. Patient Interaction: Patient Care Assistants have direct and frequent interaction with patients. They provide personal care, assistance with daily activities, and emotional support to patients who may be ill, elderly, or recovering from medical procedures. Patient interaction is a significant part of the role, and Patient Care Assistants must demonstrate empathy, compassion, and good communication skills.
  3. Teamwork: Patient Care Assistants are part of a healthcare team and work closely with nurses, doctors, and other healthcare professionals. They collaborate with the team to provide comprehensive care, share information, and communicate any changes in the patient’s condition.
  4. Shift Work: Many healthcare facilities operate 24/7, so Patient Care Assistants may be required to work various shifts, including days, evenings, nights, weekends, and holidays. Shifts can vary depending on the needs of the facility and the unit they work in.
  5. Physical Demands: The role of a Patient Care Assistant involves physical tasks such as lifting and transferring patients, assisting with mobility, and helping with activities of daily living (ADLs). Patient Care Assistants should have good physical stamina, strength, and endurance to perform these tasks safely and effectively.
  6. Fast-Paced Environment: Healthcare settings can be fast-paced, especially in hospitals and emergency departments. Patient Care Assistants must be able to work efficiently, manage multiple tasks simultaneously, and adapt to changing priorities.
  7. Emotional Challenges: Patient Care Assistants may encounter patients who are in pain, distressed, or facing challenging medical conditions. They must be emotionally resilient and capable of providing care and support while maintaining professionalism and appropriate boundaries.
  8. Safety and Infection Control: Patient safety and infection control are critical in healthcare settings. Patient Care Assistants must follow strict protocols for hand hygiene, personal protective equipment (PPE), and proper handling of medical equipment to minimize the risk of infections and ensure a safe environment for patients.
  9. Documentation and Record-Keeping: Patient Care Assistants are responsible for documenting patient care activities, observations, and vital signs accurately and in a timely manner. They may use electronic health record (EHR) systems or paper-based documentation as per facility protocols.
  10. High-Stress Situations: Healthcare environments can present high-stress situations, such as emergencies, critical care scenarios, or dealing with challenging patients. Patient Care Assistants should be able to stay calm under pressure, follow established protocols, and seek guidance from appropriate healthcare professionals when needed.

Overall, the work environment for Patient Care Assistants is focused on patient care, teamwork, and adherence to healthcare standards. It requires good communication skills, physical stamina, adaptability, and a commitment to providing quality care to patients.




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