Location: Westlock, AB
Salary: $20–$22 an hour
Job type: Full Time , Part time
Shift/Hours: Morning, night, overnight
Delivery Drivers are responsible for delivering our delicious food to our Guests at home. They are always smiling, dedicate to delivering perfect food, every time, and tailor their service to meet the needs of our Guests. As a team player, they do their part in building a positive work culture, through communication and teamwork with fellow employees. The Delivery Driver will be responsible for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start, to delivery of the order.
Why Is BP A Great Place To Work?
- What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
- Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
- Build relationships and give back to your local community
- Boston Pizza Scholarship Program *
- Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
- A respectful culture and work environment where your feedback matters
- Fantastic reward and recognition programs
What does a successful Delivery Driver look like?
- Works “Shoulder to Shoulder” with team members
- Builds relationships by finding common ground and working cohesively with all team members
- Committed to championing the “Foundations of Hospitality,” Boston Pizza’s Brand Standards and Food Safety
- Effectively communicates, sharing goals and challenges
- Maintains composure and thrives in a fast pace environment
- Works with a sense of purpose and gets hot food & accurate deliveries to our Guests at home!
- Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada’s 50 Top Managed
- Companies for over 20 years in a row . We are committed to the development & growth of our team members, integrity,
- philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
What skills and qualities are important for a Delivery Driver?
Being a delivery driver requires a combination of skills and qualities to ensure efficient and successful delivery operations. Here are some important skills and qualities for a delivery driver:
- Excellent driving skills: A delivery driver should have a valid driver’s license and a clean driving record. They must be able to operate the delivery vehicle safely and efficiently, obey traffic laws, and have good spatial awareness.
- Knowledge of navigation: Familiarity with the delivery area and the ability to read maps or use GPS navigation systems is crucial. A delivery driver should be able to plan efficient routes and navigate through different areas to ensure timely deliveries.
- Time management: Delivery drivers often work with time-sensitive schedules. They need to prioritize deliveries, plan routes effectively, and manage their time well to meet deadlines and customer expectations.
- Physical fitness: The job of a delivery driver can involve heavy lifting and long periods of sitting or standing. Physical fitness is important to handle packages, load and unload goods, and endure the physical demands of the job.
- Customer service skills: Delivery drivers often interact with customers directly, so having good interpersonal and communication skills is essential. They should be friendly, professional, and able to address customer inquiries or concerns effectively.
- Organization and attention to detail: Delivery drivers must keep track of various packages, invoices, and delivery schedules. Being organized and detail-oriented helps ensure accurate deliveries, avoid mistakes, and maintain proper documentation.
- Problem-solving abilities: Unexpected situations may arise during deliveries, such as traffic delays, road closures, or difficult-to-find addresses. A delivery driver should be resourceful and able to find solutions quickly to overcome obstacles and complete deliveries successfully.
- Reliability and responsibility: Dependability is crucial for a delivery driver. They need to show up on time, follow delivery schedules, and handle packages with care. Responsible behavior, such as proper vehicle maintenance and adherence to safety protocols, is also essential.
- Adaptability and flexibility: Delivery drivers may encounter changing delivery routes, weather conditions, or last-minute requests. Being adaptable and flexible allows them to adjust their plans and respond effectively to unexpected situations.
- Basic math and technology skills: Some delivery drivers may need to handle cash transactions or use electronic devices to record deliveries and communicate with their company. Basic math skills for handling payments and proficiency in using mobile devices or delivery management software can be valuable.
These skills and qualities contribute to the overall success and professionalism of a delivery driver, ensuring reliable and efficient delivery services for customers.
What education and certification are required to become a Delivery Driver?
In general, a formal education beyond a high school diploma or equivalent is not typically required to become a delivery driver. However, there are some education and certification considerations that may be relevant in certain industries or for specific types of delivery positions. Here are a few examples:
- High school diploma or equivalent: Most delivery driver positions require at least a high school diploma or a General Education Development (GED) certificate. This educational foundation ensures basic literacy and numeracy skills.
- Commercial Driver’s License (CDL): If you are interested in driving larger commercial vehicles, such as trucks or buses, a Commercial Driver’s License (CDL) may be required. CDL requirements vary by country and state, but they generally involve written and practical exams to demonstrate knowledge and skills in operating commercial vehicles.
- Hazardous Materials Endorsement (HAZMAT): Some delivery driver positions involve transporting hazardous materials. In such cases, a HAZMAT endorsement on the CDL may be required. This endorsement typically requires additional training, background checks, and passing a written exam.
- Defensive driving courses: While not mandatory, completing a defensive driving course can be beneficial for delivery drivers. These courses provide valuable knowledge and skills to anticipate and respond to potential hazards on the road, improving safety and reducing accidents.
- Food safety certification: If you are involved in food delivery, particularly for restaurants or catering services, obtaining a food safety certification may be necessary. These certifications demonstrate knowledge of safe food handling practices and regulations to ensure food quality and prevent contamination.
It’s important to note that the specific requirements for education and certification can vary significantly depending on the country, region, and industry you plan to work in. It’s advisable to research and consult with local authorities or potential employers to understand the specific requirements and certifications relevant to the delivery driver position you are interested in pursuing.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
Online: Apply On Company WebSite
What is the work environment like for Delivery Driver?
The work environment for a delivery driver can vary depending on the type of deliveries, company policies, and the specific industry. Here are some common aspects of the work environment for delivery drivers:
- Driving conditions: Delivery drivers spend a significant amount of time on the road, driving to various locations. They encounter different driving conditions, including traffic congestion, varying weather conditions, and road construction. The work environment can range from urban areas with heavy traffic to rural regions with long distances between stops.
- Delivery vehicles: Delivery drivers operate a range of vehicles, from small cars and vans to larger trucks or motorcycles, depending on the nature of the deliveries. They need to be comfortable and familiar with the vehicle they use, ensuring it is properly maintained and adheres to safety standards.
- Delivery routes: Delivery drivers follow specific routes to deliver packages or goods. These routes can vary from established routes with designated stops to dynamically changing routes based on real-time orders or customer requests. The work environment involves navigating through different neighborhoods, residential areas, commercial districts, and potentially remote or hard-to-reach locations.
- Interaction with customers: Delivery drivers often have direct contact with customers during the delivery process. They may interact with customers at their doorstep, requiring good customer service skills and professionalism. Interactions can range from friendly exchanges to addressing customer inquiries or resolving delivery-related issues.
- Physical demands: Delivery drivers may need to load and unload packages or goods, which can involve lifting and carrying heavy items. The physical demands of the job require physical fitness and the ability to handle packages safely to prevent injuries.
- Time pressure and deadlines: Many delivery driver roles operate on strict schedules and time constraints. Deliveries need to be completed within specified time windows, ensuring timely service for customers. This time pressure can create a fast-paced work environment that requires effective time management skills.
- Work hours and schedules: Delivery drivers often work flexible schedules that may include early mornings, evenings, weekends, and even holidays. Depending on the company and industry, drivers may work part-time or full-time, and their schedules can be influenced by delivery demands, seasonal peaks, or customer requirements.
- Potential risks and challenges: Delivery drivers may face certain risks and challenges, such as traffic accidents, exposure to extreme weather conditions, and the potential for theft or safety hazards at delivery locations. It’s important to adhere to safety protocols and company guidelines to minimize risks and ensure personal safety.
Overall, the work environment for delivery drivers is dynamic and can be physically demanding. It requires adaptability, good navigation skills, customer service abilities, and the ability to work independently while following delivery instructions and protocols set by the employer.