Canada Jobs
Customer Support Representative (Remote) Is Needed In Canada
Job Title: Customer Support Representative (Remote)
Location: Vancouver, British Columbia, Canada
Shift: Morning
Wage: $25 per hour
Job Category: Work For Foreigners In Canada With Free Visa Sponsorship – Customer Support Representative (Remote)
At VTechys, we’re passionate about providing top-tier digital solutions to help businesses thrive. As a Customer Support Representative, you will be the friendly and professional voice of our company, ensuring our customers receive outstanding service and support.
Job Description
We are looking for a Customer Support Representative to join our remote team. You will handle customer inquiries, provide solutions, and ensure customer satisfaction across various communication channels.
Key Responsibilities
- Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
- Troubleshoot customer issues and escalate complex problems as needed.
- Provide detailed information about products and services.
- Maintain accurate records of customer interactions in our CRM system.
- Identify opportunities to enhance the customer experience and share feedback with the team.
- Collaborate with other departments to resolve customer concerns efficiently.
Qualifications
- Proven experience in customer service or support.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and multitasking abilities.
- Familiarity with customer service software (e.g., Zendesk, Freshdesk) is a plus.
- Ability to work independently in a remote environment.
- Empathy and a customer-focused mindset.
What We Offer
- Competitive Pay : Based on experience and skills.
- Remote Work : Enjoy the flexibility of working from home.
- Flexible Hours : Work schedule that suits your lifestyle.
- Health and Wellness : Benefits for eligible employees.
- Paid Time Off : Vacation, holidays, and sick leave.
- Professional Development : Access to training and growth opportunities.
- Supportive Team Environment : Work with a collaborative and motivated team.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
Online: Apply On Company WebSite
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