Job Title: Onsite Medical Representative
Location: Delta, BC
Shift: Morning, Night, Overnight
The Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, Wellness Specialists (WSs) and the WHS specialist. You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, be able to connect with AAs, as well as, Amazon Managers, within the limits of your professional code and training where applicable.
Responsibilities include but are not limited to:
- – Provide triage, prompt first aid within the scope of your training, and/or referral to outside medical providers, if indicated
- – Minimize the AA risk of injury through awareness, education and proactive engagement
- – Maintain all records of care provided to AAs
- – Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed
- – Manage the workers’ compensation and return to work process for AAs with work related injuries
- – Provide daily activity logs and end of shift reports
- – Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits
- – Maintain a clean and orderly environment
- – Monitor and ensure appropriate medical supply inventory is maintained
- – Participate in special projects and ad hoc tasks as assigned
- – Willing to be trained to teach First Aid/CPR/AED certification classes
We are open to hiring candidates to work out of one of the following locations:
- Tsawwassen First Nation, BC, CAN
- – High school or equivalent diploma
- – Must have successfully completed the first aid training course or a first aid examination developed or approved by WorkSafe BC AND have a valid certificate evidencing successful completion of occupational first aid – level II certification from WorkSafe BC or an entity recognized by WorkSafeBC and hold that certificate in good standing
- – Must have one of the following: Qualified with six months of job experience or certification in the last three years as a:
- – Valid Provincial Primary Care Paramedic Certification from the Ministry of Health AND/OR the Canadian Organization of Paramedic Regulators
- – Current valid Emergency Medical Technician Basic Certification from the Department of Health AND/OR the National Registry of Emergency Medical Technicians (NREMT)
- – Licensed Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health
- – Registered Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health
- – Certified to teach first aid, CPR, and AED training from Heart and Stroke Foundation or Canadian Red Cross
- – Proficient in Microsoft Office
- – Experience with an industrial wellness program
- – Passion for promoting health and wellness
- – Experience coaching on body mechanics
- – Experience managing musculoskeletal disorders
- – Experience in ergonomics
- – Experience with federal and province specific regulations
- – Experience with Workers Compensation
- – Proficient in digital recordkeeping
The base salary for this position ranges from $43,600/year up to $72,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
What skills and qualities are important for a Medical Representative?
Being a successful medical representative requires a combination of interpersonal, communication, and technical skills. Here are some important skills and qualities for a medical representative:
- Deep understanding of the pharmaceutical products or medical devices they represent.
- Ability to communicate the features, benefits, and applications of the products.
- Strong verbal and written communication skills.
- Ability to explain complex medical information in a clear and understandable manner.
- Active listening skills to understand the needs of healthcare professionals
- Building and maintaining relationships with healthcare professionals, such as doctors and pharmacists.
- Ability to connect with people, establish rapport, and build trust.
- Flexibility to adapt to different situations and respond to the specific needs of each healthcare professional.
- Ability to handle rejection and persist in the face of challenges.
- Efficiently manage time to cover a wide territory and meet with multiple healthcare professionals.
- Prioritize tasks and activities to maximize productivity.
- Adhering to high ethical standards in promoting and selling pharmaceutical products.
- Compliance with industry regulations and guidelines.
- Comfort with using technology for presentations, communication, and record-keeping.
- Familiarity with CRM (Customer Relationship Management) software.
- Proactive and self-driven to achieve sales targets.
- Ability to work independently and stay motivated in a competitive field.
- Keeping abreast of developments in the medical field and the products represented.
- Willingness to engage in ongoing training and professional development.
- Collaborating with colleagues and other departments to share information and insights.
- Working as part of a team to achieve overall company objectives.
These skills and qualities collectively contribute to the success of a medical representative in building strong relationships with healthcare professionals and achieving sales goals in the competitive healthcare industry.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
Online: Apply On Company WebSite
What is the work environment like for Medical Representative?
The work environment for a medical representative can vary based on factors such as the specific industry (pharmaceuticals, medical devices, etc.), the company, and the geographical location. However, there are some common elements that define the typical work environment for medical representatives:
1. Field-Based Work:
– Medical representatives spend a significant amount of time outside the office, visiting healthcare professionals in their clinics, hospitals, or other medical facilities.
– Extensive travel is often required to cover a designated territory.
2. Independence and Autonomy:
– Medical representatives typically work independently, managing their own schedules and territory.
– They are responsible for planning and executing their daily activities, including appointments with healthcare professionals.
– The focus of the job is on building and maintaining relationships with healthcare professionals, including doctors, pharmacists, and other key decision-makers.
– Understanding and addressing the needs of customers is a central aspect of the role.
4. Office and Administrative Tasks:
– While much of the work is conducted in the field, medical representatives also spend time in the office handling administrative tasks.
– This may include updating customer records, preparing reports, and communicating with the sales and marketing teams.
5. Sales and Target-Oriented:
– The role is inherently sales-oriented, with a primary objective of promoting and selling pharmaceutical products or medical devices.
– Medical representatives often have sales targets that they are expected to meet.