The Royal Ottawa Mental Health Center Is Currently Hiring Multiple Candidates For Personal Care Attendant – 1145 Carling Avenue, Ottawa, ON – Canada Careers Hub
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The Royal Ottawa Mental Health Center Is Currently Hiring Multiple Candidates For Personal Care Attendant – 1145 Carling Avenue, Ottawa, ON

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The Royal Ottawa Mental Health Center Is Currently Hiring Multiple Candidates For Personal Care Attendant – 1145 Carling Avenue, Ottawa, ON

Job Details

Salary Range: Personal Care Attendant Long Term Care salary scale: $30.14-$31.86 per hour.
(Hours Worked in Geriatric Psychiatry – salary scale: $29.10-$30.83 per hour.)
Salary Range: 30.14 to 31.86 per hour
Location: 1145 Carling Avenue, Ottawa, ON

About The Royal

As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.

Staff of Royal Ottawa Place will create an environment where residents, living with a stable but long-term mental illness and with associated behavioural and safety issues can feel at home and have a full, meaningful and diverse life. Staff will provide opportunities for the residents to maintain control over many aspects of their lives in a safe and secure environment.


  • Works under the direction of and in collaboration with the RPN and the Registered Nurse in the care of residents.
    Participates within an interdisciplinary team to provide the best possible care for residents and their support systems as they deal with mental health disorders.
  • Supports the arrival, transfer or departure of residents.
  • Engages the residents in participation and assuming control in decision-making.
  • Maintains documentation and gather data as required.
  • Participates in regular team meetings.
  • Takes primary responsibility for personal care and the facilitation of meaningful daily activities for residents by developing therapeutic relationships, working collaboratively with the care team and the resident in establishing activities.
  • Provides individualized personal care as outlined in the resident care plan including personal hygiene, dressing, eating, toileting, transferring, bathing, continence care and behavioural support while at all times respecting the choices of the resident.
  • Collaborates with the care team to assess the capabilities of the resident and support the resident at all times.
    Assists the residents in participating in recreational and therapeutic programs designed to maintain and increase the residents’ physical well-being and mental health and to promote a home-like atmosphere.
  • Provides supervision and assistance during the preparation, eating and cleaning up duties of each meal, as well as feeding when required.
  • Assists residents with their daily housekeeping and personal laundry routines when appropriate.
  • Evaluates a resident’s plan of care, ensuring the assessment is up to date and accurately documented.
  • Documents on flow sheets and other records as required.
  • Assesses and reports daily on the resident’s condition and how care plan interventions are working.
  • Other duties as required for the maintenance of a home-like lifestyle of the resident.
  • Participates in research related activities to support the facility’s mission to be a centre of training, education and excellence in long-term mental health care.
  • Responds to emerging health conditions and medical emergencies.
  • Works in a manner that is in compliance with staff and client safety practices, policies and procedures of the Royal.
  • Ensures a work environment that is conducive to The Royal’s Anti-Racism, Harassment & Discrimination Free Workplace Policy.
    Other duties as assigned.


  • Personal Support Worker certification with 1 year documented experience in long-term care including psychiatric and mental health care, or RPN student with a minimum successful completion of year one, or RN student with a minimum successful completion of year two.
  • CPR training or re-certification within the last 12 months.
  • Current knowledge of and training in mechanical lifts, transferring and positioning techniques for residents.
  • Desires to work with those living with a stable but long-term mental illness with associated behavioural and safety issues.
  • Computer skills are an asset.
  • English level A- is mandatory in oral expression, oral comprehension, reading and writing. Bilingual (French/English) is considered an asset.

Additional Information

  • All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
  • The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
  • All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
  • The Royal is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.
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What skills and qualities are important for a Entry Level Caregiver?

For an Entry Level Caregiver, who is just starting in the field of caregiving and providing support to individuals who need assistance with their daily living activities, certain skills and qualities are essential to excel in the role. Here are some important skills and qualities for an Entry Level Caregiver:

  1. Compassion and Empathy: Caregivers should genuinely care about the well-being of the individuals they support and demonstrate empathy and compassion in their interactions.
  2. Patience: Some individuals may require more time and assistance with tasks due to age, illness, or disability. Patience is crucial in providing care and support without rushing or becoming frustrated.
  3. Effective Communication: Good communication skills are essential for understanding the needs of the individuals, expressing care and empathy, and collaborating with other caregivers, healthcare professionals, and family members.
  4. Basic Personal Care Skills: Entry Level Caregivers should have basic personal care skills, such as assisting with bathing, dressing, grooming, toileting, and eating.
  5. Observational Skills: Being observant and attentive to changes in the individual’s condition or behavior is crucial for detecting any health or emotional issues that may arise.
  6. Safety Awareness: Entry Level Caregivers need to be conscious of safety hazards and take measures to prevent accidents or injuries.
  7. Flexibility: Caregiving often involves adapting to the individual’s changing needs and unexpected situations.
  8. Reliability and Dependability: Punctuality and dependability are critical qualities for caregivers as they are responsible for providing continuous care and support.
  9. Team Player: Entry Level Caregivers often work as part of a team, collaborating with other caregivers and healthcare professionals to ensure comprehensive care.
  10. Respect for Privacy and Dignity: Caregivers must respect the individual’s privacy and dignity at all times, maintaining confidentiality and treating them with respect.
  11. Time Management: Efficiently managing time helps caregivers meet the individual’s needs while maintaining a structured schedule.
  12. Cultural Sensitivity: Being culturally sensitive and understanding diverse backgrounds and customs is essential in caregiving.
  13. Physical Stamina: Caregiving can be physically demanding, requiring strength and stamina to assist with transfers, mobility, and other tasks.
  14. Basic First Aid and CPR Knowledge: Having basic knowledge of first aid and cardiopulmonary resuscitation (CPR) can be beneficial in handling emergencies until professional help arrives.
  15. Willingness to Learn: Entry Level Caregivers should be open to learning new skills, techniques, and caregiving practices to improve their abilities and knowledge.
  16. Positive Attitude: A positive and caring attitude creates a comfortable and supportive environment for the individuals receiving care.

Entry Level Caregivers play a vital role in providing compassionate care and support to those in need. Possessing these skills and qualities helps ensure the well-being and quality of life of the individuals under their care while establishing a strong foundation for growth and advancement in the caregiving profession.

What education and certification are required to become a Entry Level Caregiver?

The educational requirements for becoming an Entry Level Caregiver are generally minimal, as many positions do not require formal education beyond a high school diploma or equivalent. However, some employers may prefer candidates with additional training or certifications to demonstrate their commitment and readiness for the role. Here are some common educational pathways and certifications for becoming an Entry Level Caregiver:

  1. High School Diploma or Equivalent: Most Entry Level Caregiver positions require a high school diploma or General Educational Development (GED) certificate as the minimum educational requirement.
  2. Caregiver Training Programs: Many organizations or healthcare agencies offer caregiver training programs that cover essential topics such as personal care skills, communication, safety, and basic medical knowledge. Completing these programs can provide valuable skills and enhance your qualifications.
  3. First Aid and CPR Certification: Having a valid First Aid and CPR certification is highly recommended for caregivers. This certification ensures you are prepared to handle emergencies and provide immediate assistance if needed.
  4. Home Health Aide (HHA) Certification: Some Entry Level Caregivers may choose to pursue a Home Health Aide certification. This certification typically involves additional training in providing personal care and assistance to individuals in their homes.
  5. Certified Nursing Assistant (CNA) Training: While not always required for Entry Level Caregiver positions, becoming a Certified Nursing Assistant (CNA) can provide a more comprehensive education and skillset. CNA training programs typically include both classroom instruction and hands-on clinical experience.
  6. Background Checks and References: Many employers conduct background checks and request references as part of the hiring process to ensure the safety and security of the individuals under their care.
  7. Specialized Training or Certifications: Depending on the specific needs of the individuals you will be caring for, specialized training or certifications may be beneficial. For example, if you plan to work with elderly individuals, you may consider training in dementia care or Alzheimer’s support.
  8. On-the-Job Training: Some Entry Level Caregiver positions may provide on-the-job training to familiarize new hires with their specific caregiving responsibilities and the organization’s protocols.
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It’s important to note that the requirements for Entry Level Caregiver positions can vary based on the employer, state regulations, and the specific setting in which you will be working. If you’re interested in pursuing a career as an Entry Level Caregiver, it’s beneficial to research the specific qualifications and certifications expected by potential employers in your area. Additionally, gaining practical experience through volunteering or internships in caregiving or related fields can also be valuable in preparing for a caregiving career.

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

How to apply
Online: Apply On Company WebSite

What is the work environment like for Entry Level Caregiver?

The work environment for an Entry Level Caregiver can vary depending on the specific setting in which they provide care. Entry Level Caregivers typically work in various healthcare and non-healthcare settings, supporting individuals who need assistance with their daily living activities. Here’s an overview of the work environments commonly associated with Entry Level Caregivers:

  1. Home Care: Many Entry Level Caregivers work in private homes, providing care to individuals who prefer to receive assistance in the comfort of their own residences.
  2. Assisted Living Facilities: Some caregivers work in assisted living facilities, where they provide care and support to residents who may require varying levels of assistance.
  3. Nursing Homes or Skilled Nursing Facilities: Entry Level Caregivers may work in nursing homes or skilled nursing facilities, assisting residents with their activities of daily living under the supervision of licensed nursing staff.
  4. Group Homes: Some caregivers provide care in group homes, where individuals with similar care needs live together and receive support from caregivers.
  5. Adult Day Care Centers: Entry Level Caregivers may work in adult day care centers, providing care and supervision to individuals who attend the center during the day and return home in the evenings.
  6. Hospice Care: Caregivers working in hospice care settings offer support and comfort to individuals with terminal illnesses and their families.
  7. Community Support Services: Entry Level Caregivers may also work in community-based organizations or agencies that offer support services to individuals with disabilities, chronic illnesses, or special needs.
  8. Hospital Settings: Some caregivers work in hospitals, providing basic care and support to patients who require assistance with their daily activities during their hospital stay.
  9. Residential Care Facilities: Caregivers may work in residential care facilities that offer care and support to individuals with disabilities or special needs.
  10. Client’s Transportation: Depending on the specific role, Entry Level Caregivers may need to travel to different locations to provide care to multiple clients.

Key features of the work environment for Entry Level Caregivers may include:

  • Providing direct care and assistance to individuals in their living spaces.
  • Working with a diverse range of individuals with varying care needs and conditions.
  • Collaborating with other caregivers and healthcare professionals to ensure comprehensive care.
  • Developing relationships with the individuals under their care and their families.
  • Following care plans and adhering to established protocols for each client’s specific needs.
  • Maintaining a safe and clean living environment for clients.
  • Being prepared for unexpected situations and adapting to changing circumstances.
  • Being on your feet for extended periods and lifting or assisting with transfers, depending on the level of care required.

The work environment for an Entry Level Caregiver requires compassion, empathy, adaptability, and the ability to work effectively in different settings with diverse populations. The role offers an opportunity to make a meaningful difference in the lives of those in need of care and support.


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