Location: Fredericton, NB
Salary: $15.50 an hour
Job type: Full Time , Part time
Shift/Hours: Morning, night, overnight
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it’s right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy—we do the same. This is healthy living at its finest. Join us.
If you are positive, supportive, compassionate person and want to make a difference and are looking for a rewarding career, we would love to talk to you. We offer opportunities for ongoing development and advancement and a comprehensive medical, dental and vision benefits. We offer a competitive wage with regular increases, set schedule with every other weekend off and a uniform allowance and a ” Workperks program”
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
Think you have what it takes to be one of our Food Service Workers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- FoodSafe Level 1 Certification.
- Familiar with the use of a cash register is an asset.
- Strong time management and organizational skills to be able to manage heavy workload.
- Ability to work both independently and in team setting as required.
- Good command of English language, both verbal and written and ability to follow written and verbal instructions.
- Previous food service experience in healthcare, hotel, restaurant or fast food is considered an asset.
- Physical ability to carry out the duties of the position.
What skills and qualities are important for a Food Service Worker ?
Skills and qualities that are important for a Food Service Worker include:
Food Safety Knowledge: Understanding and implementing proper food safety and sanitation practices is crucial to prevent foodborne illnesses. This includes knowledge of proper temperature control, personal hygiene, cross-contamination prevention, and proper storage and handling of food.
- Customer Service: Food Service Workers often interact directly with customers, so having good interpersonal skills and a friendly demeanor is important. Being able to listen to customer needs, handle complaints or special requests, and provide a positive dining experience are all key aspects of customer service in the food service industry.
- Attention to Detail: Food Service Workers need to pay close attention to detail when preparing and serving food. This includes accurately following recipes, portioning ingredients correctly, and presenting dishes in an appealing manner. Attention to detail is also important when handling cash or processing orders to ensure accuracy.
- Time Management: Working in a fast-paced environment, Food Service Workers need to be able to manage their time effectively. This involves multitasking, prioritizing tasks, and ensuring that orders are prepared and served promptly.
- Communication Skills: Effective communication is important for coordinating with other team members, taking orders, and conveying information to customers. Clear and concise communication helps minimize errors and ensures smooth operations in the food service establishment.
- Physical Stamina: The work of a Food Service Worker can be physically demanding. They may need to stand for long periods, lift heavy objects, and work in hot or crowded environments. Having physical stamina and the ability to withstand the demands of the job is essential.
- Adaptability: The food service industry can be unpredictable, with busy rushes, sudden changes in customer demands, or unexpected issues. Food Service Workers need to be adaptable and able to handle unexpected situations with composure, flexibility, and problem-solving skills.
- Teamwork: Food Service Workers often work as part of a team, so the ability to collaborate and cooperate with colleagues is important. Being able to work well with others, communicate effectively, and support the overall goals of the team contributes to a positive work environment.
- Basic Math Skills: Food Service Workers frequently handle cash, process transactions, and calculate totals. Basic math skills are necessary to ensure accurate billing, handle money correctly, and provide correct change to customers.
- Personal Hygiene: Maintaining a high standard of personal hygiene is crucial for food safety and customer satisfaction. Food Service Workers should follow proper handwashing procedures, wear clean uniforms, and adhere to hygiene guidelines to ensure the cleanliness and safety of the food they handle.
These skills and qualities contribute to the overall success and efficiency of a Food Service Worker in providing quality food and service to customers.
What education and certification are required to become a Food Service Worker?
The education and certification requirements to become a Food Service Worker can vary depending on the specific job and jurisdiction. In many cases, formal education beyond a high school diploma or equivalent is not required, and on-the-job training is provided. However, certain certifications and training programs can enhance job prospects and demonstrate a commitment to food safety and quality.
Here are some common education and certification options for aspiring Food Service Workers:
- High School Diploma or Equivalent: Most food service establishments require a high school diploma or equivalent as a minimum educational requirement for Food Service Workers. This demonstrates a basic level of education and foundational knowledge.
- Food Handler’s Certification: Many jurisdictions require Food Service Workers to obtain a food handler’s certification, which demonstrates knowledge of safe food handling practices. This certification is typically obtained by completing a training program or passing an examination. The requirements and availability of food handler’s certification can vary by region.
- Culinary or Hospitality Programs: While not mandatory, completing a culinary or hospitality program can provide a solid foundation of knowledge and skills in food preparation, safety, and customer service. These programs are offered at vocational schools, community colleges, and culinary institutes.
- ServSafe Certification: ServSafe is a widely recognized food safety training and certification program administered by the National Restaurant Association in the United States. Obtaining a ServSafe certification can enhance job prospects and demonstrate expertise in food safety and sanitation.
- Additional Training and Certifications: Depending on the specific requirements of the job and the establishment, additional training and certifications may be beneficial. These can include allergen awareness training, first aid and CPR certification, barista training, or specialized training for specific types of cuisine.
It’s important to note that the specific requirements for education and certification may vary by region and employer. It’s recommended to check the local regulations and job postings for the most accurate and up-to-date information regarding the requirements in your area.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
Online: Apply On Company WebSite
What is the work environment like for Food Service Worker ?
The work environment for Food Service Workers can vary depending on the type of establishment they work in. Here are some common aspects of the work environment for Food Service Workers:
- Restaurants and Cafes: Food Service Workers in restaurants and cafes typically work in a fast-paced environment. They may be required to work in small kitchens or behind counters, interacting directly with customers and preparing food. The atmosphere can be lively and energetic, especially during peak hours.
- Cafeterias and Institutional Settings: In settings such as schools, hospitals, or corporate cafeterias, Food Service Workers often work in larger kitchen facilities. These environments are designed to handle high volumes of food production. The work may involve preparing large quantities of food, setting up self-service stations, and adhering to specific dietary guidelines or restrictions.
- Fast Food Establishments: Fast food restaurants have a fast-paced work environment with a focus on quick service. Food Service Workers in these establishments often work in close proximity to machinery and equipment such as fryers and grills. They may be responsible for taking orders, assembling food items, and maintaining cleanliness and organization in their workstations.
- Catering Services: Food Service Workers in catering services may work in a variety of settings, such as banquet halls, event venues, or off-site locations. This type of work can involve long hours, irregular schedules, and the need to transport and set up equipment and supplies at different locations.
- Physical Demands: The work of a Food Service Worker can be physically demanding. They may be on their feet for extended periods, lift heavy objects, and work in hot or crowded environments. They need to have the physical stamina to keep up with the demands of the job.
- Teamwork: Food Service Workers often work as part of a team, collaborating with other kitchen staff, servers, and managers. Effective communication and cooperation are essential for smooth operations and meeting customer needs.
- Shift Work and Irregular Hours: Food service establishments often operate during extended hours, including evenings, weekends, and holidays. Food Service Workers may be required to work in shifts, including early mornings or late nights, to accommodate the hours of operation.
- Customer Interaction: Food Service Workers frequently interact with customers, taking orders, answering questions, and addressing concerns. They need to provide friendly and efficient service, handle customer inquiries or complaints, and ensure a positive dining experience.
It’s important to note that the work environment can vary significantly depending on the specific establishment and its policies. Some food service jobs may be more casual and laid-back, while others may have a more formal and structured atmosphere.