Job Title: Peer Support Worker
Location: Corner Brook, NL
Shift: Morning, Night, Overnight
Lifewise is seeking a Peer Supporter to join our team. Lifewise is the only non-profit provincial organization created by and for individuals living with mental health and addictions issues. Our mission is to inspire hope for recovery and improve the quality of life for individuals living with mental health and addictions issues and their supporters.
Please note that this position will be working directly as a member of the Opioid Treatment Team (OTT). With offices in both Corner Brook and Stephenville, location of the candidate is flexible. Job duties and schedule will be determined by the OTT Teams with support from Lifewise. The successful applicant will demonstrate a high ability to engage with a range of diverse populations, including individuals living with serious and persistent mental health and addictions issues.
Peer Supporters deliver front line services in peer support, public education and policy consultation in a variety of environments and modalities. Environments may include Lifewise offices, clinical offices/teams, hospitals, shelters, businesses, workplaces, community, peer’s home and on the streets. Modalities may include in person, telephone and e-supports both one to one and in group settings.
Duties and Responsibilities
This position is responsible for utilizing their own lived experiences in conjunction with the established guidelines of Peer Support, the Recovery Approach, Lifewise and other partnering organizations. This position also:
- Provides regular peer support within current and future programs of the Opioid Treatment Hubs
- Interacts with peers, professionals, and community partners to enhance awareness of the importance of peer
- support in the recovery journey (including committee involvement, public presentations, and relationship building)
- Compiles, maintains and reports on monthly and quarterly program statistics
- Attends regular program meetings in order to share pertinent information and maintain effective communication
- Offers support in analyzing trends in programs, identifying issues and developing and recommending solutions
- Remains informed on all areas of peer support and recovery
- Represents organization as required
- Performs other duties as required
Qualifications and Experience
- Personal lived experience with (and willingness to share) preferably with addictions but will consider addictions and/or mental health issues.
- Experience working with and enjoyment from supporting others.
- Hold valid Class 5 driver’s license (unrestricted) with regular access to personal (travel is required in this position)
Required Skills and Specifications
- Demonstrates empathetic, patient, non-judgmental, and supportive personality
- Demonstrates a sound understanding of self-help, peer support, and recovery
- Demonstrates commitment to high professional ethical standards
- Demonstrates ability to work independently and as a supportive member of a team
- Demonstrates excellent interpersonal and relational skills – ability to establish trusting relationships
- Demonstrates a commitment to role-modelling a recovery lifestyle by sharing common experience and practical information
- Demonstrates an ability to respect other people’s right to refuse help or resist change
- Demonstrates a high level of confidentiality and flexibility towards change
- Demonstrates effective strategies for maintaining own personal health
- Demonstrates strong computer skills and proficiency in Microsoft Office
- Demonstrates effective verbal and written communication skills
- Demonstrates ability to engage with a range of diverse populations, including individuals living with serious and persistent mental health and addictions issues.
Full-time position, weekly hours may vary. Shifts occur 7 days a week, with the majority of shifts occurring between 8:00 am – 12:00 am. Flexibility in work hours is required to accommodate the fast-paced, flexible community environment.
Work Location: In person
What skills and qualities are important for a Support Worker?
Personal Support Workers (PSWs) play a vital role in providing care and support to individuals who may have physical, cognitive, or emotional challenges. Here are some important skills and qualities for a Personal Support Worker:
- Empathy and Compassion: PSWs should have a genuine concern for the well-being of the individuals they support. They should be empathetic and able to provide compassionate care, understanding and addressing the emotional needs of the individuals.
- Communication Skills: Effective communication is crucial for building relationships with clients, their families, and the healthcare team. PSWs should have strong verbal and non-verbal communication skills, actively listen, and convey information clearly and sensitively.
- Personal Care Skills: PSWs assist individuals with personal care activities, such as bathing, dressing, grooming, and toileting. They should have the knowledge and skills to provide these tasks safely and respectfully, while preserving the individual’s dignity and privacy.
- Mobility Assistance: PSWs often help individuals with mobility challenges. They should be able to safely transfer and assist with ambulation, using proper techniques and equipment, to ensure the safety and comfort of the individual.
- Observation and Reporting: PSWs need to be observant, noticing changes in the individual’s physical or emotional condition. They should be able to report any concerns or changes to the appropriate healthcare professionals, contributing to the overall care plan.
These skills and qualities contribute to the overall well-being and comfort of the individuals under the care of a Personal Support Worker. Additionally, PSWs may undergo specific training programs and certifications that provide them with the necessary knowledge and skills to excel in their role.
What education and certification are required to become a Support Worker?
The specific education and certification requirements to become a Personal Support Worker (PSW) can vary depending on the jurisdiction and the employer. However, here are some general guidelines regarding the education and certification often associated with this role:
- Education: Most PSW positions require a high school diploma or equivalent. Some employers may prefer candidates with post-secondary education, such as a certificate or diploma program in Personal Support Worker or a related field. These programs provide specialized training and knowledge in caregiving, healthcare ethics, communication skills, and personal care techniques.
- PSW Certification: Many regions have specific certification programs for PSWs. These programs typically include a combination of classroom instruction and practical training. Upon successful completion, candidates receive a certificate or diploma as a recognized Personal Support Worker. These certifications help validate the individual’s knowledge and competence in providing care.
- First Aid and CPR Certification: Obtaining a valid First Aid and Cardiopulmonary Resuscitation (CPR) certification is often required or preferred for PSW positions. These certifications ensure that PSWs have the necessary skills to respond to medical emergencies promptly and appropriately.
- Additional Certifications: Depending on the specific care setting or population you wish to work with, additional certifications may be beneficial. For example, certifications in specialized areas like dementia care, palliative care, or mental health support can enhance your skills and make you a more competitive candidate for certain positions.
It’s important to note that the requirements for education and certification can vary between regions and employers. It’s recommended to research the specific requirements and regulations in your area to ensure you meet the necessary qualifications.
Additionally, ongoing professional development and continuing education are crucial for PSWs to stay updated with best practices, new techniques, and changes in the field. Participating in relevant training programs and workshops can help enhance your skills and expand your knowledge as a PSW.
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
Online: Apply On Company WebSite
What is the work environment like for Support Worker?
Personal Support Workers (PSWs) work in various healthcare settings, providing care and support to individuals who may have physical, cognitive, or emotional challenges. The work environment for PSWs can vary based on the specific care setting and the needs of the individuals they support. Here are some common work environments for PSWs:
- Home Care: PSWs may work in clients’ homes, providing care and assistance to individuals who prefer to receive support in their own residences. This involves traveling to clients’ homes and assisting with activities of daily living, personal care, meal preparation, medication management, and light housekeeping.
- Long-Term Care Facilities: PSWs are often employed in long-term care facilities, such as nursing homes or assisted living facilities. In these settings, they provide care and support to residents who require assistance with daily activities, mobility, personal hygiene, and medication management. PSWs may work as part of a team, collaborating with other healthcare professionals and support staff.
- Hospitals and Healthcare Facilities: PSWs may work in hospitals or healthcare facilities, providing support to patients during their hospital stay or rehabilitation process. They assist with activities of daily living, mobilization, personal hygiene, and emotional support under the supervision of nurses or other healthcare professionals.
- Community-Based Programs: PSWs can work in community-based programs that aim to support individuals living independently or in group settings. This can include adult day centers, respite care programs, or community health clinics. In these settings, PSWs may assist with social activities, personal care, medication management, and support individuals in maintaining their independence.
The work environment for PSWs can be dynamic and challenging, as they often provide care to individuals with unique needs and preferences. PSWs may work with individuals who have physical disabilities, chronic illnesses, dementia, or mental health conditions. They must be adaptable and responsive to changing situations, while maintaining a compassionate and respectful approach.
The work schedule for PSWs can vary, including day, evening, overnight, and weekend shifts. Some positions may involve rotating shifts to ensure 24/7 coverage. PSWs may work independently or as part of a care team, collaborating with nurses, therapists, and other healthcare professionals.
It’s important to note that the specific work environment and conditions can vary based on the employer, region, and the care setting you choose to work in as a PSW.